by Mack | | Growth, Professional Development
My son lives in Ohio now, away at college, but often I think about the days long ago when he played youth football and we’d spend most of August running him out to practice. August of course is the hottest and most humid months, but that was made even more miserable...
by Mack | | Communication, Get Better, Management Development, Problem-Solving, Professional Development
Often when I meet with managers, they tell me of a few employees whose overall performance is poor but who are the experts in a certain process or aspect of the department. When I ask them why they haven’t disciplined them or fired them, they tell me the person has a...
by Mack | | Always Compete, Gaining an Edge, Get Better, Go Full Speed, Goal Setting, Motivation, Never Quit, Personal Mastery, Professional Development
In my management courses, we always use the Three-Legged Stool of Great Performance™ to assess how well employees are doing. Skill issues are fixed with training, will issues with motivation, and focus through coaching. In theory, it’s pretty easy to diagnose a...
by Mack | | Always Compete, Gaining an Edge, Get Better, Goal Setting, Motivation, Personal Mastery, Professional Development
Stupid is a stupid does. Forrest Gump. “You M*&^%$#s disrespected us!” (Gang members upon seeing a rival gang in their turf) “Nobody respected us last year but they do now!” (Winning sports team after a year of worst-to-first) “I meant no disrespect to my...
by Mack | | Gaining an Edge, Get Better, Go Full Speed, Growth, Management Development, Motivation, Personal Mastery, Problem-Solving, Professional Development
Take these three items, some WD-40, a vice grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone. Walt Kowalski (portrayed by Clint Eastwood) – Gran Torino Recently I had the privilege of working with a great...
