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Mack Munro
HR Professionals
At Boss Builders, we provide tools, resources, and workshops to help companies improve the knowledge, skills, abilities, and confidence of their supervisors. Our management training programs empower managers and supervisors to:
- Handle irritating problems
- Confront and correct underachieving employees
- Address & take charge of HR concerns in their departments
- Take the lead in developing their staff
…and demonstrate the confidence to handle difficult issues.
So, if you’d like to…
- Have more time to focus on the strategic parts of HR
- Minimize your daily stress
- Demonstrate your value to your organization
- Get a “seat at the table”
…and know you’ve given the right amount of support to your company’s managers and supervisors…
…then contact us and see how our flexible, effective, and affordable supervisory and management development programs can help make your life a lot easier!
The Boss Builder
Mack Munro is Founder and CEO of Boss Builders and is an experienced practitioner, speaker, and author who has worked with executive and management teams in companies of all types, sizes, and industries. He is the author of How to Be a Great Boss.
He holds a Master of Arts degree in Organizational Leadership from Chapman University and a Bachelor of Science degree in Health Care Management from Southern Illinois University He is a qualified facilitator of the Myers-Briggs Type Indicator® and has also written and developed a number of personality and behavioral assessments and online tools.
Mack’s Blog
Veteran’s Day 2019: 3 Lessons I Learned in The Navy
On this Veteran’s Day week, I thought I’d do some reflecting on things I learned during my 15-year Navy experience that might be of interest to you, helping you be more effective in your role as The Boss or an HR professional. A brief introduction. In 1983, I joined...
3-Bullet Thursday: November 7, 2019
Here are your 3 “bullets” for the week! Attention Managers: This is the #1 Quality Your Employees Wish You Had – Inc. 3 Ways to Collaborate Effectively in a Remote Team – Inc. 4 Steps to Overcoming Your Fears and Learning to Love Public Speaking –...
Are Your “Before and After” Standards Accurate?
I always find it amusing to watch TV commercials for anti-aging drugs and procedures. There is always the obligatory “before and after” pictures. The “before” photo resembles somebody’s mugshot. No smile, no expression. The “after” photo shows a smile, heavy...
3-Bullet Thursday: October 31, 2019
Here are your 3 "bullets" for the week! 20 Tips for Working More Effectively from Home - Espresso Why You Should Hire Veterans - Tribune News Service How to Better Manage Flexible Work Schedules - USA Today
Management: The Ultimate Customer Service Job
Recently, I spoke with an individual who was considering a role as a supervisor. His only hesitation was that he said he really enjoyed customer service and didn’t want to leave that role behind. The good news, I told him, is that being The Boss is the ultimate...
Credibility: The Key to Success
My wife has a dilemma. Her favorite personal trainer at the gym she belongs to is leaving the area next month. Even though she doesn’t really need it, she enjoys working out with someone who pushes her hard. Right now, there is only one other trainer available. ...