Is Your Bias Holding You Back?

In 2017, at my wife’s insistence, we took a vacation to an all-inclusive resort in Cancun. Since I traveled so much back then, I wanted somewhere without crowds and, selfishly, without kids. After years of Disney trips, I was ready for a break surrounded only by...
Reflections from a Trip to Jamaica

Reflections from a Trip to Jamaica

Let’s be clear. I know you could care less about my vacation to Jamaica. Nothing annoys me more than when friends come back from vacation all excited and want to show you all their pictures. I love you, but I’m jealous. I’m also a member of the “it must be nice” club,...
The Things That Hold Us Hostage

The Things That Hold Us Hostage

It’s a November afternoon in 2006, and I’m ecstatic. I just got off the phone with a sales rep from the American Management Association (AMA). They want me to facilitate a week-long leadership seminar in Baltimore. The pay isn’t great, but a week of facilitation...
The Cleanse

The Cleanse

It’s four a.m. on a Tuesday morning in April 1989, and I know it’s inevitable. I can feel it. It won’t be long now. This happens about every four to six months. I wake up nauseated and spend the morning throwing up. I’m sure it’s from stress and a terrible diet. It’s...
A Better Way to Solve Problems

A Better Way to Solve Problems

When faced with a problem, what do you do? Some people rise to the occasion.  They are at their best when chaos reigns and solutions seem elusive.  They don’t show emotion, think and act rationally, and have a knack for making a tough situation seem rather ordinary. ...
The Lady in the Orange Dress

The Lady in the Orange Dress

It’s a Wednesday afternoon in April 2007 and I’m on one of my most arduous business trips.  I’ve been at this career now for about four years and have had some tough groups.  Some of them in rough locations.  Once, I spoke to a bunch of factory line managers in a...