by Mack | | Always Compete, Be the Boss, Boss On, Boss Up, Communication, Gaining an Edge, Get Better, Go Full Speed, Growth, Management Development, Never Quit, Personal Mastery, Problem-Solving, Professional Development
As The Boss, you will only succeed if your direct reports respect you. If you’re respected, you might eventually be liked. But if your people only like you, you may never be respected. To get respect, do what you say you will do. Every two years, political...
by Mack | | Always Compete, Be the Boss, Get Better, Go Full Speed, Goal Setting, Growth, Management Development, Motivation, Never Quit, Personal Mastery, Professional Development
Fewer places on earth are more frustrating to do business with than the Department of Motor Vehicles (DMV). Your low expectations are met with an even lower level of enthusiasm when you enter the building and are put in multiple queues before getting service. That...
by Mack | | Be the Boss, Communication, Gaining an Edge, Get Better, Growth, Management Development, Motivation, Never Quit, Personal Mastery
On a recent trip to the West Coast, I dodged a bullet. I was scheduled to deliver a Management Roundtable in Memphis which meant a 3-hour drive from Vanleer and then a return trip all the way to the Nashville airport where I was to board an 8PM flight to Los Angeles...
by Mack | | Always Compete, Be the Boss, Communication, Gaining an Edge, Get Better, Go Full Speed, Growth, Management Development, Motivation, Never Quit, Personal Mastery, Professional Development
I hear this one quite a bit: Kids today have no common sense. I hear this one in organizations: Some of my new employees have no common sense whatsoever. You’re probably nodding in agreement now. But have you ever thought about what common sense actually is? It comes...
by Mack | | Always Compete, Be the Boss, Gaining an Edge, Get Better, Go Full Speed, Goal Setting, Growth, Management Development, Motivation, Never Quit, Personal Mastery, Problem-Solving, Professional Development
On a recent flight out of my home airport (BNA), I found myself paying attention to the Baggage Claim sign. Since I rarely check luggage, it’s not something I look for but on this day, it stood out. Baggage Claim is that busy part of the airport where you pick up...
by Mack | | Always Compete, Be the Boss, Gaining an Edge, Get Better, Go Full Speed, Goal Setting, Growth, Management Development, Motivation, Never Quit, Personal Mastery, Problem-Solving, Professional Development
Me: “Hey how are you doing today?” Other person:“Busy. Very busy.” That’s the standard response most of us give and get, isn’t it? After all, you wouldn’t tell your boss that you have nothing going on now, would you? “Busy” is a comfortable, one-size-fits-all...
